Return Policy
Everything you need to know about cancellations, returns, refunds, and damaged shipments:
All Sales are Final To protect the integrity of the artwork, all sales are final. If you'd like additional photographs, videos, or have questions before purchasing, I'm always happy to help so you can feel completely confident in your decision.
Cancellations Because each order is processed shortly after purchase, I'm unable to accept cancellations once an order has been placed. Please take your time before completing your purchase—I want you to feel excited and confident about welcoming your artwork home.
Damaged Artwork In the unlikely event that your artwork arrives damaged during transit, I'll work with you to make it right. Please contact me through the Let's Connect page within 7 days of delivery and include: •Clear photographs of the damaged artwork •Photos of the shipping box and all packaging materials •Your order number Please keep all original packaging until the claim has been resolved, as the shipping carrier may require it during the claims process.
Lost or Missing Shipments If your shipment is lost in transit, I'll work with the shipping carrier to investigate and resolve the issue. If tracking shows your package as Delivered but you can't locate it, please first: •Verify the shipping address on your order confirmation. •Check with household members or neighbours. •Contact the shipping carrier, as they are often able to provide additional delivery information. Unfortunately, I'm unable to replace or refund packages that have been marked as successfully delivered by the carrier. If an order is returned to me because an incorrect shipping address was entered at checkout, I'll gladly resend it once the additional shipping costs have been covered.
Refunds Refunds are issued only for approved claims relating to artwork damaged during shipping. Once the returned artwork (if applicable) has been received and inspected, I'll notify you of the outcome. If approved, your refund will be processed to your original method of payment. Depending on your financial institution, it may take several business days before the funds appear in your account.
Shipping Policy
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